Last updated: 17.07.2026
We’re confident in the value of our products. If you don’t feel it, we don’t want your money. Below are simple, honest refund terms for each product.
Terms by Product
E-books (“Understand Yourself” and “Master Relationships” packages)
30-day money-back guarantee. Full refund within 30 days of purchase — no questions asked.
Type Confirmation Test
30-day money-back guarantee — no questions asked.
Semantic Typing (recorded interview)
30-day money-back guarantee. Full refund within 30 days of purchase — no questions asked.
Live Sessions (Expert Guidance, Live Typing Interview)
Full refund if you cancel at least 72 hours before your scheduled session. Free rescheduling up to 48 hours before the session. Once the session has taken place, no refund is possible: the expert’s time and individual work have already been delivered.
EU and UK Consumers
If you are a consumer in the EU or the UK, you also have a statutory 14-day right of withdrawal. For digital content, it ends when delivery begins with your prior express consent, which you give at checkout when the content is delivered immediately. For services, it ends once the service has been fully performed with your consent. Our 30-day guarantee is broader than the statutory minimum and does not limit your statutory rights.
How to Request a Refund
Payments for our products are processed by 2Checkout (Verifone), acting as Merchant of Record. You can request a refund either from us directly or through the 2Checkout shopper portal at myaccount.2checkout.com. Refunds are issued by Verifone to your original payment method.
- Email support@coretypes.com with the subject line “Refund.”
- Include the email address you used at checkout and the product name. You don’t have to give a reason, but brief feedback helps us make the product better.
- We’ll confirm your refund within 5 business days.
- Funds are returned to your original payment method, typically within 5–10 banking days (exact timing depends on your bank and payment provider).
Chargebacks
If something went wrong, please contact us first. We resolve virtually every issue faster and with less hassle than a bank dispute.
Questions
support@coretypes.com — we reply within 1–2 business days.